Refund Policy
This Refund Policy applies to services provided by Sargia Inc. ("Company", "we", "our", or "us"), including cloud services, data infrastructure services, and other digital services (collectively, the "Services").
1. Nature of Services
The Services provided by the Company are digital, infrastructure-based services delivered on a subscription or usage basis.
Due to the nature of digital services, all purchases are generally non-refundable once the Services have been accessed, activated, or used.
2. Fees and Charges
Users may be charged for:
- Subscription plans
- Usage-based fees (e.g., data processing, transmission, or system usage)
- Infrastructure or service-related costs
All applicable fees will be disclosed prior to purchase.
3. Refund Eligibility
Refunds may be considered only under the following circumstances:
- Duplicate payments
- Billing errors caused by the Company
- Unauthorized transactions reported in a timely manner
Refund requests must be submitted within 7 days of the transaction.
4. Non-Refundable Situations
Refunds will not be provided for:
- Services that have already been used or consumed
- Changes in user preferences or business conditions
- Service interruptions caused by third-party providers
5. Third-Party Services
The Company may provide access to or integration with third-party services. The Company does not control or guarantee such services.
Fees paid to third parties are subject to their respective refund policies.
6. Processing of Refunds
Approved refunds will be processed via the original payment method within a reasonable timeframe.
7. Changes to This Policy
We may update this Refund Policy from time to time.
Continued use of the Services constitutes acceptance of the updated policy.
8. Contact
If you have any questions regarding this Refund Policy, please contact us at:
Email: [email protected]
Website: https://sargia.jp
Sargia Inc.
